Receiving/Ordering Arrangements

Our 2-Step Process

Garden State Cold Storage’s focus is to bring ease to the process.

Our 2-step process, which includes an email and a phone call allows for our customer service team to move forward with your order. For clients that are in a pinch, one-hour emergency pickup service is available.

Inbound Deliveries

Instructions and requirements for inbound deliveries to Garden State Cold Storage are as follows:

Step 1: Email or Fax

Email or fax your breakdown to the facility that will handle your product arrival:

Step 2: Call

Call to make an appointment to have your product delivered to the facility of choice:

  • Newark, NJ: 1.973.270.2653 Ext. 214 (Option 1)
  • Carteret, NJ: 1.973.270.2653 Ext. 252 (Option 2)

Additional Guidelines:

  • There is a minimum 12-hour prior notice of any inbound product to Garden State Cold Storage – We accept truckloads / containers.
  • Inbounds must include breakdowns, packing lists, or item and piece counts.
  • Please attach to the Receiving Form or email with your order.
  • Gensets are required on all frozen containers being delivered to Garden State Cold Storage.
  • Include any further unloading instructions if needed. (Additional charges may apply.)

Outbound Orders

Instructions and requirements for outbound orders from Garden State Cold Storage are as follows:

Step 1: Email or Fax

Email your order form with Lot Numbers clearly marked to:

Step 2: Call

Call to make an appointment to have your product picked up from the Garden State Cold Storage facility where your product is currently stored:

  • Newark, NJ: 1.973.270.2653 Ext. 214 (Option 1)
  • Carteret, NJ: 1.973.270.2653 Ext. 252 (Option 2)

Requirements:

There is a minimum 12-hour prior notice of any outbound order releases from Garden State Cold Storage.

  • Orders must include a Lot Number and/or Item Code and description along with quantities needed.
  • Please attach to the Order Arrangements Form or email with your order.
  • Drivers picking up frozen products must maintain a stable temperature of 0ºF or -18ºC from the orientation of shipping to the truck.
  • Include any further shipping instructions if needed. (additional charges may apply)