FLSA Status: Non-Exempt
Work Schedule: Monday – Friday,
6:00am – 2:30pm
OR 9:30am – 6:00pm
Reports to (primary): Office Manager
Reports to (secondary): Warehouse Manager
Enter all orders for Garden State Cold Storage and route orders correctly
Essential Job Functions
- Must enter and confirm all orders accurately and route them to the Shipping department
- Daily: Answer all e-mails promptly regarding orders or other customer inquiries.
- Review/resolve customer inquiries or route them appropriately
- Answer telephone calls promptly and direct them to the appropriate department
- Assist with E-Filing
- Perform job duties accurately (A list of job duties will be provided)
- 2 + years Data Entry experience
- Associate degree: Business or other relative discipline
- 2+ years Customer Service experience.
- Proficient in using telephones, fax and Microsoft Office Applications.
Knowledge, Skills and Abilities
- Working knowledge of warehouse operations
- Ability to interpret a variety of instructions – furnished in oral, written form.
- Good interpersonal skills
- Excellent customer service skills
- Excellent written and oral communication skills
Physical Demands of the Job
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this job, the employee is occasionally required to stand; sit, walk.
- The employee is required to use a computer, telephone, fax/scanner/copier and other office tools.
While performing the duties of this job, the employee is subject to the following work environment:
- The employee may be subject to both inside and outside environmental conditions.
- The employee is required to work in a normal office environment.
- Occasionally the employee may be subject to extreme cold if he/she enters the warehouse.: Temperatures on the dock typically range between 35-40 degrees Fahrenheit.
How to Apply
Please include the job title for the position you are applying to in the subject field. Someone from the GSCS team will get back to you as soon as we can.